Submitting a maintenance request

Please submit ALL emergency and non-emergency requests through our online portal.

Please keep in mind all non-emergency repairs are scheduled during normal business hours. In the event you may not be available, you may give permission for us to release a key to the vendor for your convenience. All our vendors are screened and many have been with us for years!

For after hour emergencies, please call (262) 445-0219 and leave a voicemail or text message. We will get back to you ASAP.


SUBMIT REQUEST

What is considered an emergency?

- Frozen pipes
- Flooding
- Broken gas line or leak
- Sewer back-up or flood
- No heat in Winter
- No AC in extreme heat
- Electrical issues
- Leaking roof
- Carbon Monoxide detection
- Extended power outage

What is considered a non-emergency?

- Burnt out lightbulbs
- Appliance malfunction
- No hot water
- Ice maker isn't working
- Noise complaints
- Parking disputes
- Minor leaks/repairs
- No AC (if outside temp is below 90 degrees)
- No heat (if outside temp is above 50 degrees)